More complaining....

I know I complain alot but I really think I have reason this time. I moved apartment on 1 April and informed AMA, the rubbish disposal people that we pay every 6 months (with the amount paid depending on the size of your apartment and the number of people living there), via fax TWICE on 7 April. Since the next bill wasted due until July I thought this was sufficient time and forgot all about it - although since I'd paid up until July don't they owe me money?! Anyway, a month ago I went to collect post from my old apartment and what do i find? A bill from AMA for the period July to December! At which point I go mad! Why does nothing run smoothly in this place?! I go back home and look for the number to call AMA. Get this... you can't call them! You have to call the Commune (council), who call AMA, who then call you! Insane! 3 weeks later they eventually called RB back (I can't deal with these people!) and they managed to track down the fax! Phew! If only it ended there.... they then said they'd issue a bill for January to April, and RB bring RB said ok.... Obviously I paid that already in December last year. Do they not keep track of what people pay??? Could I have been getting away without paying anything if this is how they track payments?!!!! I now have to repeat the same process again to stop them sending the bill... so far I've been waiting 2 weeks for them to call RB.... what a way to run a company! As for the gas.... I've given up! It will remain in my name for ever more! This week the final electricity bill came...... only took nearly 5 months!!!!!!!!!!!!!!!